Company: SASSA
Location: South Africa
Closing Date: 07 January 2025
Administration Clerk: Risk Management
Salary: R202 233- R 235 611 p.a. excluding benefits
Location: Head Office Pretoria ((Ref No: SAS 12/12/2024-18)
Nature of Position: Permanent
Minimum Requirements:
- Candidates should hold a Senior certificate (NQF Level 4); Computer literacy is essential.
- 0-1 years’ experience in the relevant.
Added Advantage:
- Driver’s License.
Knowledge and Skills:
- SOCPEN, Legislation, Policy, Procedure & Standards (Social Assistance Act), SASSA Act, Social Assistant delegations and procedures) Organizational arrangements and awareness.
Key Performance:
The incumbent will receiving and placing of calls; Registration and escalating of incoming calls e.g. capturing on the Customer Care Application system; Investigating and provide feedback; Updating of information on the Integrated Customer Care Application; Monitor and follow up on requests that have been sent to back office and responsible managers; Attending to e-mail enquiries; Provide customer education and Direct calls to the relevant officials to ensure that client needs are attended to.
How to Apply
Applications must be submitted with a Z83 form (Download Here) and must be accompanied by recently updated CV. Please indicate the Reference number, Position and Area/Centre on your application form.
NB. Only shortlisted candidates will be required to submit certified copies of an ID documents, qualifications, and recent academic transcripts / records.
Applications must only be Hand Delivered at: 501 Prodinsa Building SASSA Head Office, Corner Steve Biko and Pretorious Street Pretoria 0083.