Company: University of Cape Town
Location: South Africa
Closing Date: 31 August 2025
The Centre for TB Research Innovation (CTBRI) Unit, based at the University of Cape Town Lung Institute require applications for a RECEPTIONIST*
We are seeking a highly organised and detail-oriented Receptionist to support the CTBRI Unit with biometric capturing, data entry, participant administration, and general office support. The successful candidate will play a key role in ensuring accurate record-keeping, efficient participant management, and the safeguarding of participant confidentiality.
Minimum Requirements:
- Grade 12 / Matric (or equivalent)
- Secretarial Certificate (advantageous)
- 1 -2 years general office experience
- Computer Literacy (proficient in MS Office – MS Excel, MS Word and MS Outlook)
- Experience with electronic data systems would be beneficial
- Excellent communication and interpersonal skills
- Detail-orientated, with strong organizational skills
- Proactive and able to work in a fast-paced environment
- Analytical and effective problem-solving skills
- Good telephonic skills
- Drivers Licence (advantageous)
- Willingness to work in a Tuberculosis environment
- Credit and Criminal Clear
Responsibilities include (but not limited to):
- Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate staff
- Efficient diary and appointment management
- Facilitate participant flow
- Protect participant confidentiality
- Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries
- Schedule appointments maintaining & updating calendars and electronic diary management, reminding respective personnel of the appointments
- Create and print memos, mail, reports and other documents as required by staff
- Distribute payments to participants and record receipts
- Data capturing: punch information into predesignated databases or systems and double check information to make sure it has been accurately punched in
- Maintaining a filing system of all essential documents
- Responsible for petty cash and participant reimbursement
- Perform reasonable duties requested by supervisors or management, even if outside the job description.
Additional Information:
- 6-month Fixed Term Contract
- Working hours: 40 hours per week, Monday to Friday
Closing Date: 31 August 2025