Company: FirstRand
Location: South Africa
Are you ready to take the next step in your career with one of South Africa’s leading financial institutions? FirstRand is on the lookout for dynamic individuals to join their team as Tellers, Call Centre Agents, Service Consultants, and more. If you have a Grade 12 qualification or equivalent, this is your chance to be part of a company that values innovation, integrity, and customer service excellence.
Available Vacancies
- Tellers
- Administrators X6
- Sales Consultants
- Cashier
- Call Centre Agents
Tellers
Job Description
To provide excellent service by processing client transactions in a quick correct and efficient manner according to specified procedures no
- Achievenet profit growth for business
- Manage average Rand value of differences to minimise losses to the business
- Manage the Service Quality of the Branch through the Branch’s Service Quality Balanced Scorecard
Administrators X6
Job Description
Provide efficient and effective administration support to ensure the smooth running of a functional area
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
- Resolve all customer queries efficiently, and within agreed timelines
Sales Consultants
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.
ATM Custodian Self Service
Job Description
The cashier will maintain outstanding customer service as per company standards
and process sales cash register operations and safeguard company assets.
Call Centre Agents
Job Description
The role requires you to action incoming or outgoing customer calls, electronic communications, and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.