The Marine
Closing Date: 10 January 2025
Delivering quality service to Bar & Lounge guests. Taking customer orders and delivering food and beverages. Making beverage menu recommendations, answering questions, and sharing additional information with guests.
Minimum Experience and Qualification Required:
- Grade 12
- 2 years’ experience in a 5-star hotel restaurant or similar environment
- Good understanding of point-of-sale systems, Easipos knowledge is an advantage
- Must be motivated, enthusiastic, and energetic
- Must be a team player, with a positive attitude
- Must be willing to work shifts
- Must be able to work under pressure
Key Performance Objectives:
- Focus on customer service, drink preparation, and overall bar management.
- Delivering excellent service to customers.
- Ensuring guest satisfaction and repeat business.
- Consistently preparing and serving drinks to the highest standard.
- Knowledge of cocktail recipes and drink presentation.
- Serving drinks quickly during busy periods.
- Managing multiple orders without compromising quality.
- Maintaining a clean and organized bar area.
- Ensuring proper stock management and hygiene.
- Accurately handling cash, processing payments, and managing tabs.
- Upselling drinks and increasing sales.
- Adhering to alcohol serving laws and regulations, and guest safety.
- Keeping track of bar supplies and restocking as needed.
- Managing stock levels to avoid shortages.
- Deliver checks and collect bill payments,
- Effective communication with Management, guests, and fellow employees whilst on the floor.
- Follow the correct sequence of service as per the company’s standards.
For more information and to apply for the position, please send your CV to hr-admin@collectionmcgrath.com no later than Friday 10th January 2025.